Privacy Policy

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address, company name, and job title
• Business Information: Company details, project requirements, budget information, and business objectives
• Financial Information: Billing address, payment method details (processed securely through third-party payment processors)
• Communication Records: Emails, messages, meeting notes, and other correspondence
• Technical Information: IP address, browser type, device information, and website usage data

2.2 Project-Related Information

During service delivery, we may collect:

• Business requirements and specifications
• Existing system data and configurations
• Content, images, and materials provided for projects
• User feedback and testing results
• Performance and analytics data from developed solutions

2.3 Automatically Collected Information

We automatically collect certain information when you visit our website:

• Browser and device information
• IP address and location data
• Website usage patterns and preferences
• Cookies and similar tracking technologies
• Referral sources and search terms

3.1 Service Delivery

• Providing and delivering our technology services
• Communicating about projects, timelines, and deliverables
• Managing client relationships and support
• Processing payments and managing billing
• Troubleshooting and technical support

3.2 Business Operations

• Improving our services and developing new offerings
• Conducting business analysis and market research
• Maintaining security and preventing fraud
• Complying with legal obligations and regulations
• Managing business relationships and partnerships

3.3 Marketing and Communications

• Sending service updates and important notifications
• Providing relevant marketing information (with consent)
• Creating case studies and portfolio materials (with permission)
• Responding to inquiries and providing customer support
• Conducting surveys and gathering feedback

4.1 Third-Party Service Providers

We may share information with trusted third parties who assist in our operations:

• Cloud hosting and infrastructure providers
• Payment processing services
• Email and communication platforms
• Analytics and marketing tools
• Legal and professional service providers

These third parties are contractually obligated to protect your information and use it only for specified purposes.

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes, court orders, or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our clients or others
• Prevent fraud or security threats
• Enforce our terms of service or other agreements

4.3 Business Transfers

In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction. We will notify affected parties of any such change in ownership or control.

4.4 Consent-Based Sharing

We may share information in other circumstances with your explicit consent, such as featuring your project in our portfolio or case studies.

5.1 Technical Safeguards

• Encryption of data in transit and at rest
• Secure server infrastructure and hosting
• Regular security updates and patches
• Access controls and authentication measures
• Network security and firewall protection

5.2 Administrative Safeguards

• Employee training on privacy and security practices
• Background checks for personnel handling sensitive data
• Regular security audits and assessments
• Incident response and breach notification procedures
• Data retention and disposal policies

5.3 Limitations

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security and are not liable for unauthorized access due to circumstances beyond our reasonable control.

6.1 Retention Periods

• Client Project Data: Retained for the duration of the project plus 2 years for support purposes
• Financial Records: Retained for 7 years as required by tax and accounting regulations
• Marketing Communications: Until you unsubscribe or request removal
• Website Analytics: Typically retained for 26 months for analysis purposes
• Legal Documents: Retained as required by applicable law or ongoing legal matters

6.2 Data Disposal

When retention periods expire, we securely delete or anonymize personal information using industry-standard methods to prevent unauthorized recovery.

7.1 Access and Correction

You have the right to access, review, and request corrections to your personal information. Contact us to request a copy of the personal information we hold about you.

7.2 Data Portability

You may request a copy of your personal information in a structured, machine-readable format for transfer to another service provider.

7.3 Deletion Rights

You may request deletion of your personal information, subject to legal retention requirements and legitimate business needs.

7.4 Marketing Opt-Out

You can unsubscribe from marketing communications at any time using the unsubscribe link in emails or by contacting us directly.

7.5 Consent Withdrawal

Where processing is based on consent, you may withdraw consent at any time. This does not affect the lawfulness of processing before consent withdrawal.

8.1 Types of Cookies

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand website usage and performance
• Marketing Cookies: Used for targeted advertising and marketing campaigns
• Preference Cookies: Remember your settings and preferences

8.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality and your user experience.

8.3 Third-Party Tracking

Our website may include third-party analytics and marketing tools (such as Google Analytics) that collect information about your browsing behavior across different websites.